How the workflow runs
Twelve steps from application to payment and ongoing compliance. Every job carries a status so you always know exactly where it stands.
- 1
Subcontractor registration
Create an account and tell us about your business, service categories, service area, hours, equipment and crew size.
Status: Pending Approval - 2
Required documents
Upload your W-9, liability insurance, workers' comp (if applicable), ID and any business or professional licenses.
Status: Waiting for Verification - 3
Internal review
We confirm your W-9, active insurance and coverage limits, then approve your service categories and service area.
Status: Active Contractor - 4
Service request received
A homeowner or business submits the job with address, photos, preferred date and instructions. The system assigns a job number.
Status: Job Number Assigned - 5
Lead distribution
The job goes instantly to every active contractor that matches the category and area. You see type, general location, size and pay — no customer contact yet.
Status: Open Lead - 6
First contractor accepts
Accept and you get the customer name, phone, exact address, photos, job notes and completion requirements. Everyone else sees Job Already Accepted.
Status: Accepted - 7
Perform the service
Check in with GPS and a time stamp, then submit before and after photos watermarked with date, time and address plus notes and materials used.
Status: Completed – Awaiting Review - 8
Quality review
We review photos, work quality, correct property and completion notes. Approved jobs move to payment; anything short comes back as Correction Required.
Status: Approved for Payment - 9
Customer follow-up
The customer gets completion photos and a 1–5 star survey with comments and a rework request option.
Status: Customer Reviewed - 10
Payment processing
Payment releases automatically within 36 hours of approved completion by ACH direct deposit, instant pay or debit card deposit.
Status: Paid - 11
Performance score
We track acceptance, completion, ratings, on-time arrival, cancellations, rework and total earnings. Strong contractors get first look at more work.
Status: Scored - 12
Ongoing compliance
Automatic reminders before insurance, W-9, license and certification expirations. Expired documents pause new work until updated.
Status: Inactive if expired
Documents we need
Upload these with your application. Insurance certificates should come directly from your insurance company whenever possible.
W-9 · Required
Signed and dated
Certificate of Liability Insurance · Required
Sent directly from your insurance company when possible
Workers' Compensation Certificate · If applicable
Required if you have employees
Driver's License or Government ID · Required
Front and back
Business License · If applicable
If required in your municipality
Professional Licenses · If applicable
Pesticide applicator, arborist, etc.
Subcontractor Policies & Procedures
By submitting an application and accepting jobs through Task Monkey Services, you agree to the following performance, quality and payout terms. Read them before you apply.
Service Performance and Quality
- No-Shows: A fee equivalent to the accepted service amount will be charged for any work accepted but not performed.
- Quality Assurance: Subcontractors are responsible for resolving poor quality work. Any required repeat or redo services must be completed at no additional charge.
- Alternative Subcontractors: If corrective work must be completed by an alternative subcontractor, the original subcontractor will be charged for that service.
Payout and Tax Structure
- Deductions: A 20% deduction (which includes the 8% NYS sales tax) will be taken from the total original fee paid for the accepted service request.
- Payout Schedule: The remaining balance will be paid directly to the subcontractor 36 hours after the work request is completed.
- Payment Method on File: Subcontractors must maintain a valid credit or debit card on file to cover any applicable chargebacks and fees.
Subcontractor registration
Tell us about your business. Nothing is shared with customers — your contact details are only used by our dispatch team.